Effective Date: January 24, 2025

Welcome to Vyana Services (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website : https://www.vyanaservices.com or use our services. It complies with the relevant provisions of the Information Technology Act, 2000, and the rules thereunder, as well as directives from the Allahabad High Court Judiciary.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with us:

• Name
• Email address
• Phone number
• Comapny name
• Billing and shipping address

1.2 Non-Personal Information

We may collect non-personal information, including:

• IP address
• Browser type
• Operating system
• Access times and referring websites
• Device identifiers and usage data

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To communicate with you regarding inquiries, updates, and offers
• To process payments and deliver requested services
• To enhance website functionality and user experience
• To ensure compliance with legal obligations and resolve disputes

3. Disclosure of Information

We may share your information with third parties only in the following circumstances:

• With your consent
• To comply with legal obligations or court orders
• To enforce our terms and conditions
• With service providers who assist in delivering our services, subject to confidentiality agreements

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee complete security.

5. Your Rights

As per applicable law, you have the following rights:

• Access your personal data
• Request corrections or updates to your data
• Withdraw consent for data processing
• Lodge complaints with the appropriate authorities

To exercise these rights, contact us at legal@vyanaservices.com or (+91) 8114186036.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this page for updates.

9. Grievance Redressal

If you have any concerns or grievances regarding this Privacy Policy, please contact our Grievance Officer:
Grievance Officer: Divyansh Barnwal
Email: legal@vyanaservices.com
Phone: (+91) 8114186036
We will address your concerns promptly in accordance with applicable laws and regulations.

10. Contact Us

If you have any questions or require further information about this Privacy Policy, please contact us:
Website: https://www.vyanaservices.com
Email: legal@vyanaservices.com
Phone: (+91) 8114186036
We will address your concerns promptly in accordance with applicable laws and regulations.